Shipping policy

SHIPPING POLICY

Last updated: March 12, 2026

Thank you for shopping with Ozone Care. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

Order Processing Time

Orders are typically processed within 1 to 3 business days after payment is received and approved.

Orders are not processed, shipped, or delivered on weekends or holidays.

During periods of high order volume, holidays, promotions, or unforeseen circumstances, processing times may be longer than usual.

Shipping Destinations

We currently ship within the United States.

If we expand our shipping availability to additional countries or regions, this policy will be updated accordingly.

Estimated Delivery Time

Once your order has been processed and shipped, estimated delivery times typically range from 3 to 7 business days, depending on your location and the shipping carrier.

Please note that delivery times are estimates only and are not guaranteed.

Shipping Delays

While we do our best to ensure timely delivery, delays may occur due to carrier issues, weather conditions, holidays, high shipping volume, incorrect address information, or other circumstances beyond our control.

If your order is significantly delayed, please contact us at info@ozone-care.com and we will do our best to assist you.

Shipping Rates

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Any free shipping promotions will be clearly indicated on the website or at checkout.

Order Tracking

If tracking is available for your order, you will receive a shipping confirmation email with tracking information once your order has been shipped.

Incorrect Shipping Information

Please make sure your shipping address is complete and accurate before placing your order.

Ozone Care is not responsible for delays, lost packages, or delivery issues caused by incorrect or incomplete shipping information provided by the customer.

Lost, Stolen, or Marked-as-Delivered Packages

Once an order has been shipped and handed over to the carrier, we are not responsible for delays, lost, stolen, or marked-as-delivered packages caused by the carrier.

If your package appears to be lost or marked as delivered but has not been received, please contact the shipping carrier first. You may also contact us at info@ozone-care.com, and we will try to assist where possible.

Damaged Packages

If your order arrives damaged, please contact us within 72 hours of delivery at info@ozone-care.com.

Please include your order number and clear photos of the damaged item and packaging so we can review the issue and provide an appropriate resolution.

Shipping Restrictions

We reserve the right to limit or refuse shipment to certain addresses, regions, or jurisdictions where required by law or for operational reasons.

Contact

If you have any questions about this Shipping Policy, please contact us at:

Golingo Marketing LLC
30 North Gould Street
Ste R
Sheridan, WY 82801
United States

Email: info@ozone-care.com